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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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韩世熙

October 1, 2025

5  out of  5
rating by 韩世熙
"Outstanding customer service! Liz and her team have gone out of their way anytime I've needed help or had questions. Thank you and keep up the great work! We need more customer service professionals like these."
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Daisy Vivar

October 1, 2025

5  out of  5
rating by Daisy Vivar
"Kathy at State Farm and her team are great! They always call me for payment reminders or even when my policy is coming up for renewal. They are always a phone call away when I need them. I used to hate calling my previous insurance company but they make it so easy to talk to and take the time to review my policy."
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kayla alvarado

October 1, 2025

5  out of  5
rating by kayla alvarado
"My family has been insured with Kathy’s office for years! Her staff is always so attentive and always find a way to make our insurance more affordable. Joseph also speaks Spanish which helps considering insurance doesn’t come easy for everyone. Love you guys!"
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Michele Wagner

September 1, 2025

5  out of  5
rating by Michele Wagner
"I really have enjoyed being a State farm customer with Kathy song I can tell you that they bend over backwards for you make sure that everything that you pay for is what you get in return thank you for working with me and getting through the tough times"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeff Kang

August 29, 2025

5  out of  5
rating by Jeff Kang
"Liz has been fantastic and is always ready to help. You can count on her being professional, nice, and genuinely focused on helping her clients. She goes out of her way to provide support and clarification, making every interaction smooth and easy. I have found her to be trustworthy, honest, and consistently reliable."
We responded:
"Thank you for recognizing Liz! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stefanie Moran

August 29, 2025

5  out of  5
rating by Stefanie Moran
"Angie is such a great resource and has excellent customer service! She’s very informative when I have questions about my coverage or even when I need to make payment arrangements. She’s always willing to help and show up for her clients!"
We responded:
"We’re thankful for your feedback! We love Angie, too! If there is anything else we can do to help, please let us know!"
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Mayra

August 29, 2025

5  out of  5
rating by Mayra
"Kathy's office is amazing. All her staff is so helpful and patient. 10/10 service! Definitely recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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leah

June 30, 2025

5  out of  5
rating by leah
"Liz and the team are some of the most helpful and friendly people that I have ever had the chance to work with. They have never made me feel bad for asking a question and always go above and beyond to make sure that I understand what they are saying. I cannot recommend them enough for any insurance related needs!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JC c

June 26, 2025

5  out of  5
rating by JC c
"The Team at Kathy Song are always on your side. Quick to respond and get stuff done."
We responded:
"Thank you for your review! We are here to help you with your insurance and financial services needs. "
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Tim Dunn

June 19, 2025

5  out of  5
rating by Tim Dunn
"Susie is the best. Always helpful and quick in response addressing our needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Parviz Ansari

June 17, 2025

5  out of  5
rating by Parviz Ansari
"I love this agency, they are very nice and friendly, everything i need they will take care of right away, they all know me with my first name and last name, Great Service, Great Pricing, and VERY friendly people. Thank you, Thank you and Thank you again!"
We responded:
"Thank you Parviz for your thoughtful review! We appreciate your loyalty and support of our State Farm agency throughout the years. "
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Hayley Ingar

June 14, 2025

5  out of  5
rating by Hayley Ingar
"Liz was very very helpful with helping me be informed of the increase in my insurance as well as other concerns of mine! I had gone to a different agency the other week at Burbank and the customer service was terrible. They were very vague and condescending with the questions I had. Luckily, Liz had amazing customer service! Every concern and question I had she answered with grace, and even went on to explain further. A great conversationalist and very friendly. Will definitely go to her if I have any troubles or concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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riless 26

June 14, 2025

5  out of  5
rating by riless 26
"I have been lucky enough to have had experienced working with this incredible team. Liz and her amazing team have met all my expectations, such as providing easy to understand explanations and taking the time to understand my situation. Insurance can feel overwhelming, but this agency made the process straightforward and stress-free! Thank you for all the support!"
We responded:
"We are happy to be your good neighbor! Thank you so much for taking the time to share your experience with us. "
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Sienna Salas

June 12, 2025

5  out of  5
rating by Sienna Salas
"As someone who’s young and new to car insurance, I was pretty overwhelmed with everything, and most insurance agents made me feel worse not knowing every little detail about insurance. However, Liz was incredibly helpful, she explained everything in detail with no judgement, answered all my questions, and made sure I understood my coverage. She made the whole process easy and stress-free. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Eliaser Martinez

June 10, 2025

5  out of  5
rating by Eliaser Martinez
"Angeline was amazing to work with! She made adding the new car to the insurance process quick, easy, and stress-free. Super knowledgeable, responsive, and truly cared about getting me the best deal. Highly recommend her to anyone looking for great service!"
We responded:
"We’re thankful for your feedback! Angie is an invaluable part of our team. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know."
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Stephanie Mora

June 5, 2025

5  out of  5
rating by Stephanie Mora
"Been insured with State Farm for years. They’re always reliable and quick to respond. Joseph has been great at answering all my questions and getting me quotes fast. He made sure I had the best premium for my needs. Would highly recommend!"
We responded:
"Hi Stephanie, thank you for your 5-star review! Joseph goes above and beyond and we are thrilled you get to experience what he does best."
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Ana Rosa Espinoza

June 5, 2025

5  out of  5
rating by Ana Rosa Espinoza
"I’ve been with State Farm Insurance for several years now, and I couldn’t be happier with their service. The claims process is smooth and efficient, and my local agent Joseph is always available to answer questions or help adjust my policy when needed. Their rates are competitive, and I appreciate the bundling options for auto, home, and life insurance. Overall, I feel well taken care of and confident in my coverage. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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R. Osborne

June 4, 2025

5  out of  5
rating by R. Osborne
"I have been with this office for over 30 years. When it was owned by Lisa Wagner and now by Kathy Song. The customer service has never changed. It’s always been amazing. My usual contact is Susie Friend and she is amazingly efficient and always friendly. I feel like these are old friends not just my insurance company."
We responded:
"We love to hear this from our customers like you - we strive to treat our customers like friends and family. Thank you for your kind words. It means a lot to Susie and us!"
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Bob Box

June 3, 2025

5  out of  5
rating by Bob Box
"I recently renewed my car insurance with State Farm in Valencia, Ca. The initial bill I received was quite high so I called and spoke to Liz in the local office. After a couple of calls back and forth Liz was able to reduce my bill which made me very happy. We discussed my mileage and deductibles and came up with a very competitive price. Liz was very courteous, patient and knowledgeable. I would recommend this State Farm office to everyone in the Santa Clarita area. Thanks, Liz. Bob B."
We responded:
"We’re honored by your positive feedback of Liz and our office. We appreciate our relationship and look forward to many more years together!"
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Rayshaun Turner

May 15, 2025

5  out of  5
rating by Rayshaun Turner
"I was for sure threatened by my car finance department about me not having the proper car insurance,so I reached out to who I call them,"jake from state farmland for sure they took care of me with out a huge down payment like the rest of the provider's, so I want to thank them with everything"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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scott andersen

May 2, 2025

5  out of  5
rating by scott andersen
"This agency is by far the friendliest most responsive I have ever dealt with. Kathy and her team exceeded all our expectations and I’m so happy with our coverage and service . Thank you Kathy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gayoung Hurley

May 2, 2025

5  out of  5
rating by Gayoung Hurley
"Kathy has been my life insurance provider for years :-) super straightforward and I always feel taken care of by the team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Ko

May 2, 2025

5  out of  5
rating by Angela Ko
"My family has been a customer for years and we consistently have received good care. Fast response for our inquiries, reasonable pricing and trustworthy service and staff. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Connie Song

May 2, 2025

5  out of  5
rating by Connie Song
"Excellent team and service. They’re always quick to assist whenever I need help, and I truly appreciate their responsiveness and support."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Oh

May 2, 2025

5  out of  5
rating by Jessica Oh
"Kathy & her team are amazing! We have been with this State Farm team for over 7 years now and they’ve always been there for me for any insurance needs/changes and fast responses every time! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"