State Farm® Insurance Agent Kathy Song

"Susie is the best. Always helpful and quick in response addressing our needs."

"I love this agency, they are very nice and friendly, everything i need they will take care of right away, they all know me with my first name and last name, Great Service, Great Pricing, and VERY friendly people. Thank you, Thank you and Thank you again!"

"We recently had an issue with our car insurance, and Liz at State Farm went above and beyond to help us out. She was professional, patient, and truly cared about resolving our situation. Thanks to her everything was handled smoothly and stress free! It’s not every day you get such great customer service. Highly recommend getting help from Liz!"

"Liz was very very helpful with helping me be informed of the increase in my insurance as well as other concerns of mine! I had gone to a different agency the other week at Burbank and the customer service was terrible. They were very vague and condescending with the questions I had. Luckily, Liz had amazing customer service! Every concern and question I had she answered with grace, and even went on to explain further. A great conversationalist and very friendly. Will definitely go to her if I have any troubles or concerns."

"I have been lucky enough to have had experienced working with this incredible team. Liz and her amazing team have met all my expectations, such as providing easy to understand explanations and taking the time to understand my situation. Insurance can feel overwhelming, but this agency made the process straightforward and stress-free! Thank you for all the support!"

"As someone who’s young and new to car insurance, I was pretty overwhelmed with everything, and most insurance agents made me feel worse not knowing every little detail about insurance. However, Liz was incredibly helpful, she explained everything in detail with no judgement, answered all my questions, and made sure I understood my coverage. She made the whole process easy and stress-free. Highly recommend!"

"Angeline was amazing to work with! She made adding the new car to the insurance process quick, easy, and stress-free. Super knowledgeable, responsive, and truly cared about getting me the best deal. Highly recommend her to anyone looking for great service!"

"Been insured with State Farm for years. They’re always reliable and quick to respond. Joseph has been great at answering all my questions and getting me quotes fast. He made sure I had the best premium for my needs. Would highly recommend!"

"I’ve been with State Farm Insurance for several years now, and I couldn’t be happier with their service. The claims process is smooth and efficient, and my local agent Joseph is always available to answer questions or help adjust my policy when needed. Their rates are competitive, and I appreciate the bundling options for auto, home, and life insurance. Overall, I feel well taken care of and confident in my coverage. Highly recommended!"

"I have been with this office for over 30 years. When it was owned by Lisa Wagner and now by Kathy Song. The customer service has never changed. It’s always been amazing. My usual contact is Susie Friend and she is amazingly efficient and always friendly. I feel like these are old friends not just my insurance company."

"I recently renewed my car insurance with State Farm in Valencia, Ca. The initial bill I received was quite high so I called and spoke to Liz in the local office. After a couple of calls back and forth Liz was able to reduce my bill which made me very happy. We discussed my mileage and deductibles and came up with a very competitive price. Liz was very courteous, patient and knowledgeable. I would recommend this State Farm office to everyone in the Santa Clarita area. Thanks, Liz. Bob B."

"I was for sure threatened by my car finance department about me not having the proper car insurance,so I reached out to who I call them,"jake from state farmland for sure they took care of me with out a huge down payment like the rest of the provider's, so I want to thank them with everything"

"This agency is by far the friendliest most responsive I have ever dealt with. Kathy and her team exceeded all our expectations and I’m so happy with our coverage and service . Thank you Kathy!"

"Kathy has been my life insurance provider for years :-) super straightforward and I always feel taken care of by the team!"

"My family has been a customer for years and we consistently have received good care. Fast response for our inquiries, reasonable pricing and trustworthy service and staff. Thank you!"

"Excellent team and service. They’re always quick to assist whenever I need help, and I truly appreciate their responsiveness and support."

"Kathy & her team are amazing! We have been with this State Farm team for over 7 years now and they’ve always been there for me for any insurance needs/changes and fast responses every time! Highly recommend!"

"I had a great experience with most of the employees—they are professional and communicate well. However, my experience with Tim was completely different. I had an auto policy with this company for over four years before Tim joined. Unfortunately, he was unprofessional and rude during our interaction. I was already working with another representative regarding an issue with underwriting, which I had attempted to resolve twice last year by submitting all the required documents. Tim was unfamiliar with my case history, yet he refused to transfer me to someone else who could assist me. When I tried to explain the situation, he kept repeating the same incorrect explanation, raising his voice at me, and showing a lack of knowledge about the matter. His behavior was not only unhelpful but also unprofessional. If you’re dealing with this company, I’d advise avoiding him to save yourself the frustration."

"Always such helpful experience when I call in to get any requests or questions answer! Especially with the team that takes care of me and family's needs. I appreciate Liz for always getting back to me and helping me out when I need it, and everyone else at this branch! I also want to thank Joseph for helping me in the past, and I hope to continue my relationship with State Farm ~ I highly recommend others and my family to try State Farm. For any claim, policy change or simply requesting forms, literally like a good neighbor State Farm is there, rings true to their name. Thank you!!"

"So happy with how professional and such an amazing customer service my State Farm representative Joseph provided for me and my family, he was very helpful finding the best offer suitable for us. I highly recommend Joseph in finding the best insurance offer!"

"Kathy & her team have been the most amazing insurance company we have ever worked with. Best pricing for commercial insurance. Great communication someone from her team always respond to my questions."

"Kathy and her team are so helpful. I have been with State Farm for years and they have always been professional!"

"I am impressed with Kathy Song's office and with everyone who works in this office. Everytime I call in to inquire information about my policy, I have an actual person answer their phone. The customer service that is provided is above and beyond anything that I have ever experienced with an insurance agency. Last month when my policy was up for renewal, I was a little concerned that my policy was going to increase $40 per month, so I called into Kathy's office to see if I could qualify for any programs to lower my monthly bill. To my great relief, not only did Joseph, who works with Kathy, find a way for my policy to not increase anything per month, but found a way to lower my monthly rate over $50 per month! So they saved my monthly budget almost $100 per month, which is pretty much impossible to do in this economy where every dollar I make per month is stretched as far as possible. I am so happy with this office and State Farm and I cannot see ever needing to find any other insurance agency for any of my insurance needs. Thank you State Farm!"

"My husband and I have been with Kathy Song State Farm Insurance for years and years. They are the BEST company to have. We have multiple Cars, & houses that are all insured by Kathy Song and her team of incredible agents. They are always pleasant, helpful and extremely knowledgeable. It's always a pleasure doing Business with them. Thank you Kathy & Team :)"

"I had a great experience with Kathy Song's State Farm. The agents, Joseph and Timothy, who assisted me with home and auto insurance, were helpful and responsive promptly. I was able to get a better price on my home and auto insurance. I highly recommend this company."