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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Esmeralda Renteria

Esmeralda Renteria

October 27, 2024

5  out of  5
rating by Esmeralda Renteria
"So happy with how professional and such an amazing customer service my State Farm representative Joseph provided for me and my family, he was very helpful finding the best offer suitable for us. I highly recommend Joseph in finding the best insurance offer!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joseph provided you and your family with exceptional service. It's wonderful to know he was able to help you find the best insurance options. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."
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Erika Pena

October 17, 2024

5  out of  5
rating by Erika Pena
"Kathy & her team have been the most amazing insurance company we have ever worked with. Best pricing for commercial insurance. Great communication someone from her team always respond to my questions."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that we have provided you with exceptional service and competitive pricing for your commercial insurance. Great communication is a top priority for us, and it's fantastic to know that your questions are always addressed promptly. We appreciate your trust in us and look forward to continuing to serve you!"
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Selena .G

October 16, 2024

5  out of  5
rating by Selena .G
"Kathy and her team are so helpful. I have been with State Farm for years and they have always been professional!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that we have consistently provided you with helpful and professional service over the years. Your loyalty means the world to us, and we're here for you anytime you need assistance!"
Profile photo of Lisa Molina

Lisa Molina

August 18, 2024

5  out of  5
rating by Lisa Molina
"I am impressed with Kathy Song's office and with everyone who works in this office. Everytime I call in to inquire information about my policy, I have an actual person answer their phone. The customer service that is provided is above and beyond anything that I have ever experienced with an insurance agency. Last month when my policy was up for renewal, I was a little concerned that my policy was going to increase $40 per month, so I called into Kathy's office to see if I could qualify for any programs to lower my monthly bill. To my great relief, not only did Joseph, who works with Kathy, find a way for my policy to not increase anything per month, but found a way to lower my monthly rate over $50 per month! So they saved my monthly budget almost $100 per month, which is pretty much impossible to do in this economy where every dollar I make per month is stretched as far as possible. I am so happy with this office and State Farm and I cannot see ever needing to find any other insurance agency for any of my insurance needs. Thank you State Farm!"
We responded:
"Hi Lisa, Thank you so much for taking the time to share your wonderful experience with our office. We are thrilled to hear that our team has consistently provided you with exceptional customer service and that we were able to assist you in finding a more affordable policy. It’s fantastic to know that Joseph was able to not only prevent an increase in your policy but also reduce your monthly rate by over $50. We understand how important it is to manage your budget, especially in today's economy, and we're delighted that we could help ease some of that financial pressure for you. Thank you once again for your heartfelt review and for being a valued member of the State Farm family!"
Profile photo of Bonnie Johnson

Bonnie Johnson

August 1, 2024

5  out of  5
rating by Bonnie Johnson
"My husband and I have been with Kathy Song State Farm Insurance for years and years. They are the BEST company to have. We have multiple Cars, & houses that are all insured by Kathy Song and her team of incredible agents. They are always pleasant, helpful and extremely knowledgeable. It's always a pleasure doing Business with them. Thank you Kathy & Team :)"
We responded:
"We love our many many years together. Thank you for your forever loyalty and support. Through thick and thin, we appreciate the Johnson family so much!"
Profile photo of Chloe S.

Chloe S.

July 30, 2024

5  out of  5
rating by Chloe S.
"I had a great experience with Kathy Song's State Farm. The agents, Joseph and Timothy, who assisted me with home and auto insurance, were helpful and responsive promptly. I was able to get a better price on my home and auto insurance. I highly recommend this company."
We responded:
"We are so grateful for our relationship with your family throughout the years. It's even more rewarding to see parents and then children become our customers. Thank you for allowing us to help with your home and auto insurance needs!"
Profile photo of Geegee 818

Geegee 818

June 18, 2024

5  out of  5
rating by Geegee 818
"Joseph was in all amazing has amazing customer service and is very helpful agent."
We responded:
"Thank you for taking the time to recognize Joseph. We're grateful for your partnership. "
Profile photo of Matthew Karst

Matthew Karst

April 24, 2024

5  out of  5
rating by Matthew Karst
"I'm a fifty year old man who has been driving Is four over thirty years And kathy is the best insurance agent i've ever had"
We responded:
"Thank you, Matthew. We appreciate your business and being loyal to the Kathy Song State Farm Agency."
Profile photo of Ruben Gomez

Ruben Gomez

January 24, 2024

5  out of  5
rating by Ruben Gomez
"They were very helpful and to the point; very happy with they’re service."
We responded:
"Thank you, Ruben. We pride ourselves in service and we're happy to have exceeded your expectations. "
Profile photo of Jesse Leos

Jesse Leos

January 24, 2024

5  out of  5
rating by Jesse Leos
"I’m not well versed in car insurance or the benefits of having something more than liability, but Joseph helped me understand the benefits of having more than just liability. He also answers questions in a timely manner. He knows how to empathize and it doesn’t feel mike it’s only business."
We responded:
"We love hearing how our Kathy Song State Farm Agency can educate our customers. Thanks for shouting out Joseph! We appreciate your feedback. "
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Mathew Aponte

January 16, 2024

5  out of  5
rating by Mathew Aponte
"Angeline did a great job at helping me find the best value for my bundled auto insurance package. She took the time to get to know my current situation, and walked me through the process from beginning to end seamlessly. I highly recommend reaching out to her today!!"
We responded:
"Thank you for your kind words! We love Angie and take great pride in our work."
Profile photo of Aqsa Batool

Aqsa Batool

January 10, 2024

5  out of  5
rating by Aqsa Batool
"Ive been looking to get insurance but couldn’t choose the right one but Joseph made it easier for me to get the insurance i needed. Very efficient and attentive behavior for clients. Keep up the good work 👍🏻"
We responded:
"We are thrilled to hear that Joseph was able to provide what you need for your auto insurance needs. Thank you for your business and loyalty!"
Profile photo of James Saha

James Saha

October 26, 2023

5  out of  5
rating by James Saha
"Ten year with this firm! Personalized custumer service to the.maximum. I meet the team on line in 2013. My car had 4 miles registered on the odometer. Now 148000 miles later... They are the very best!!!!!"
We responded:
"We <3 hearing from you! Appreciate your loyalty and being part of our Kathy Song State Farm family. Cheers to many more years together!"
Profile photo of Skyler Jackson

Skyler Jackson

October 6, 2023

5  out of  5
rating by Skyler Jackson
"Amazing. I had been struggling to lock down insurance due to my work and not having time but they made it so easy and I am very happy. Thanks!"
We responded:
"Thank you Skyler for taking the time to leave us a note. We are very accommodating and accessible through phone, text, and email so we're glad to meet you where you need us. "
Profile photo of LETA HOUSE

LETA HOUSE

August 30, 2023

5  out of  5
rating by LETA HOUSE
"They are very helpful and go the extra mile to assist. I needed additional time and they stated connected to ensure I didn't lose coverage. Professional and Kind. Thank you Leta House"
We responded:
"Leta, thank you so much for your feedback. We take pride in connecting with our customers and building relationships so we're glad you're part of our agency. "
Profile photo of Rebecca Rivas

Rebecca Rivas

July 17, 2023

5  out of  5
rating by Rebecca Rivas
"I was looking around for new insurance and I had the pleasure of working with Joseph it was super fast and easy and Joseph answered all of the questions I had quickly and in detail! I often get overwhelmed when it comes to this type of stuff since I’m fairly a new driver and this is my first time switching insurances. He made this a very pleasant experience and I will definitely be recommending this agency to everyone I know!"
We responded:
"We appreciate your note, Rebecca! Thank you for allowing us to provide you with your insurance needs. We will pass this along to Joseph!"
Profile photo of Mark McClure

Mark McClure

July 17, 2023

2  out of  5
rating by Mark McClure
"Expensive insurance policies"
We responded:
"Hi Mark, we're very sorry to hear that our pricing doesn't meet your budgeting needs. Our rates do change so we are always open to re-quoting your insurance needs. Unfortunately, our agency doesn't set the rates but it is determined by the Department of Insurance. If you are unhappy, please share your voice with them directly. Thank you. "
Profile photo of Jenson Weng

Jenson Weng

April 27, 2023

5  out of  5
rating by Jenson Weng
"Prompt and efficient. Easy to reach and helpful. Would recommend!"
We responded:
"Thank you for your kind words. We appreciate your business and look forward to many more years together. "
Profile photo of Hong Ma

Hong Ma

April 17, 2023

5  out of  5
rating by Hong Ma
"I have been working with kathy for many years now. Kathy is always timely and responsive and provide the best quote as possible. I do recommend Kathy to my friends as insurance agent and you will not regret."
We responded:
"Thank you for your review! We love being able to help you with your insurance needs and being competitive with price. "
Profile photo of Yoon Min

Yoon Min

April 12, 2023

5  out of  5
rating by Yoon Min
"Very prompt and excellent service! Timothy not only responded right away to emails, he even followed up on an email after a few days."
We responded:
"Tim is the best with follow-up! You can count on him to service your needs. We appreciate you!"
Profile photo of John Park

John Park

April 11, 2023

5  out of  5
rating by John Park
"Kathy Song's State Farm team has been extremely professional and caring! They respond quickly and I've always been satisfied to be in their hands. Highly recommended for anyone looking for an auto insurance policy!"
We responded:
"Hi John! Thank you for allowing us to provide auto insurance and help protect you in case of an accident. We value you as our customer. "
Profile photo of HENRY STRINGER

HENRY STRINGER

April 4, 2023

4  out of  5
rating by HENRY STRINGER
"The price is a little bit more than I'm able to pay but I have to so I can get the best coverage"
We responded:
"Thanks, Henry! We've been able to provide you with insurance coverage for several years and we appreciate you choosing Kathy Song State Farm!"
Profile photo of Steve Poloni

Steve Poloni

March 23, 2023

5  out of  5
rating by Steve Poloni
"Great customer service and best coverage/rate I could find."
We responded:
"Thanks, Steve! Welcome to our State Farm agency. Please contact our office with any questions or needs. "
Profile photo of Katherlin Hahn

Katherlin Hahn

March 17, 2023

5  out of  5
rating by Katherlin Hahn
"I highly recommend Kathy Song’s State Farm agency for all of your insurance needs. Her entire team is so friendly, reliable and knowledgeable. I can always count on them for any questions or concerns with my policies. Give them a call, you won’t be disappointed!"
We responded:
"Thank you! We appreciate you taking the time to leave a review. We're here for you."
Profile photo of Yesenia Delgadillo

Yesenia Delgadillo

February 28, 2023

5  out of  5
rating by Yesenia Delgadillo
"I had the best experience here, especially with the help of Joseph who made the whole process very fast and was helpful with any and all questions I had. He was also very patient and listened to what I had to say"
We responded:
"Thank you Yesenia! Joseph is always available to help you answer any questions!"