State Farm® Insurance Agent Kathy Song

"Had a great experience working with Paulina! She was friendly, helpful, and made the whole process really easy. She took the time to explain everything and answered all my questions. Highly recommend her if you’re looking for someone who truly cares and provides great customer service! 😊"

"Paulina's professionalism is top tier! She's very knowledgeable, friendly, prompt with responses and speaks fluent spanish as well. I appreciate her help whenever I call with questions regarding my policies because I know she'll get the job done."

"I had excellent experience. The team was friendly, knowledgeable, and very professional. They answered all my questions, guided me through the process, and made everything easy. I truly appreciate the help and would highly recommend them."

"I had a great experience with Paulina when I called about the payment issue at Kathy’s office. She was very helpful and professional, she was also very polite throughout the call."

"My experience working Liz and the team was incredibly smooth. They were patient and friendly, and everything was settled with ease and professionalism. I especially appreciated their courtesy and how easy it was to work with them!"

"Kathy’s office has serviced my family for over 10 years. They also have my bond for my side business. I’m grateful for all the advice and support I get when I’ve dealt with claims for my family members. Love you guys!"

"I had a great experience working with my State Farm agent, Joseph. He was knowledgeable, patient, and took the time to explain all of my options clearly so I could choose the best coverage for my needs. Joseph made the whole process smooth and stress-free, and I really appreciated his responsiveness whenever I had questions. It’s clear he genuinely cares about his clients and goes the extra mile to provide excellent service. I highly recommend Joseph at State Farm if you’re looking for someone reliable, professional, and easy to work with!"

"Liz and the team were so helpful, all the problems I had were easily solved."

"I’ve been with Kathy’s office for many years and they’ve had great customer service! Shout out to Angie for being so great! The whole team is awesome!"

"Elizabeth Be was great, handled my request with knowledge, speed, courtesy, ease. A+++ Would insure stuff again!"

"Had a good agent named Liz that really helped me out this morning"

"Siempre tengo muy buenas experiencias con todos, pero esta vez Keila me ayudo y contesto mis preguntas muy profesionalmente. Me gusta mucho esta oficina porque son muy eficaz y bilingüe"

"I had an excellent experience working with Keila at Kathy Song State Farm Insurance. From the moment I spoke with her, it was clear she is incredibly knowledgeable and truly understands the ins and outs of car coverage. She took the time to explain everything in a way that was easy to understand, and she patiently answered all of my questions without making me feel rushed. What really stood out was her professionalism and genuine willingness to help. She made sure I felt confident in my coverage choices and went above and beyond to ensure I had the information I needed to make the best decision. It’s not every day you come across someone who is both highly skilled and so dedicated to great customer service. I highly recommend reaching out to Keila if you’re looking for reliable, honest, and thorough assistance with your insurance needs."

"I’ve had a great experience working with everyone in the office especially Keila. They always help me with any requests I have and respond quickly in a professional and timely manner. It’s really reassuring to know I can count on their support whenever I need it. ⭐️"

"Super-responsive and easy to work with!!!"

"State Farm Insurance has been outstanding. Each time I call, their personnel have been incredibly kind, courteous, professional, helpful, and so pleasant to work with. They always go the extra miles, literally, to achieve what I have needed or desired. They also handle insurance claims extremely well. Not one bad experience with them in the last few years. Thank you to their entire team for their excellent customer services!!!!"

"I have had a bad experience with Sauer Insurance company, so I called Kathy Song and she listened to me and provided a solution to my issue. I appreciate this company and have been with State Farm for over 25 years."

"Keila was extremely helpful and knowledgeable."

"Liz from Kathy Song’s team is amazing. Really went out of her way to understand our need and find a solution to fit. As a 33 year State Farm client this is always a plus & reminder of why I chose State Farm."

"I want to give shoutout to Liz for her consistent friendly customer service! Ive been with the team for close to 10 years, Liz and the team is always helpful and very easy to work with. I would recommend to anybody whos in need of the service!"

"Im happy with my state farm insurance. I had a great customer service when my daughter got into accident. Tim helped me out and answer all my questions. Keep it up!"

"Susie Friend is always so nice and efficient, making having insurance with State Farm a great experience."

"Susie from Kathy's office at State Farm was so wonderful and helpful. We had a unique moving situation and she answered all of our questions. Susie was kind, patient, and warm. She was very prompt at getting back to use with information. We were in a stressful (and timely) situation but her assistance helped greatly."

"I am a very pleased customer with State Farm, they are friendly, patient and take that extra time to make sure I understand my policy and what options I can take to keep me covered. I don't feel like just a client, they make me feel as if I am part of the State Farm Family."

"I can't say enough about agent Susie Friend who is now at the office of Kathy Song. She has been taking care of my insurance needs for the past 20 years while working at another State Farm agents office, until retirement closed the doors. Susie is the most proactive, hard working business person I've ever had the pleasure of working with. Kathy Song is very lucky to have her!! If you are looking for an insurance agent that will always have your back, look no further than Susie Friend!!"